7125 W. Tidwell - Houston, TX 77092
1-800-473.7909  Houston 713.462.6474

sales@PCandL.com   

 

Click here to see all the Kyocera Ecosys Printers in our Virtual Showroom

 

PC&L Home   Online Store    Kyocera Printers    Multi-function Printers    Toner   Support   Form Solutions   Parts

 

                 

 

About PC&L

 

Houston Texas based Printers, Computers & LANS (PC&L) has been providing innovative products and services to businesses and government sites since 1992.   While many companies in our industry have come and gone, PC&L continues to excel thanks to our loyal customer base. 

Originally PC&L was a network system integrator that sold a complete line of printers and computers.  Over the years we have focused our expertise to our document solution product line of award winning Kyocera Ecosys printers and multi-function copiers.  From our just released signature cards on USB  drives to our custom printer based forms, PC&L provides document solutions and technical expertise.

Our proudest achievement over the past 17 years have been our customer satisfaction ratings.  These include:

Our Open Rating 96% Performance Certification

Our BBB A+ rating

And our Top Rated web store

PC&L holds or has held the following technical certifications:

Kyocera Prescribe Language                        Kyocera Service Center                HP AdvanceNet  Certified

Microsoft Certified Solution Provider            Cisco Premier Partner                  Cisco Wireless Specialist

Konica Minolta Service Center                    HP LaserJet Service Center            Novell Certified

A+ Certified Technicians                               Citrix Certified  

Our team welcomes the opportunity to serve you, let us show you the difference in our customer service.

 

Web store policies and procedures:

Shipping: Orders placed by 3PM central time zone Monday - Friday normally ship the same day via UPS from Houston, TX. Shipping cost will be added to your order if it under $100.00 (except for pen order where only orders below $50.00 are charge for shipping). If your order is shipped within the state of Texas or if drop shipped within your state (not likely), sales tax will be added. We can't ship UPS to P.O. Boxes. Free UPS ground shipping is only available within the continental United States. PC&L doesn't export any of the products listed on our web site. We will ship to US Military locations outside the US via APO or FPO addresses through the US Postal Service Mail via Priority Mail but the postage will be billed to the order.

We have a $10.00 minimum order from our web site.

Credit cards - The billing name and address must match the one entered on your order or your order will be delayed or canceled. The billing and ship to address must be the same on all residential shipments on non corporate/ business orders. The phone number must be entered and must be correct on the order.

Warranties: All items are warranted by the original manufacture. PC&L is an Authorized Service Center for Kyocera-Mita Ecosys Laser Printers and performs warranty service work.

Returns: All returns must have an RMA (Return Merchandise Authorization ) number, a re-stocking fee of 15% will be applied. Please call 713-462-6474 for an RMA number. NO returns of parts, maintenance kits or network interface cards.

Non defective printer or MFP returns must be within 30 days of purchase or 1000 pages on the unit, which ever comes first. Only one printer or MFP return allowed for for non defective units. If you will be ordering multiple units of the same model please start with one to see if it meets your needs. Any printer or MFP returned must have a RMA number, be in the original box and must have all documentation, CDs and power cord that came with the printer. Refunds will only be made to the credit card used on the original order.

Toner Returns: No toner returns after 30 days of purchase, no toner that is open or if the mylar strips have been removed may be returned. No returns on the following legacy toners: TK-17, TK-20H, TK-30, TK-50H, TK-57, TK-60 and TK-502 toners. Please only order what you can use.

PRIVACY POLICY: All information entered into PC&L's web site is kept strictly confidential and will not be distributed or sold to any company or individual. Your information is used only to process your order. If you have any questions or feel more comfortable placing your order by phone then call us at 800.473.7909 M-F 7AM to 7PM central time. You may also e-mail any questions you have to sales@pcandl.com

 

This is just a sample of the products and services Printers, Computers & LANs offers, for more information visit www.PCandL.com.

Or call 713.462.6474 or 1.800.473.7909  during business hours a real person will answer the phone.  

Sales & Customer Hours

Monday - Thursday  7AM to 7PM

Fridays  7AM to 4PM

central time   

sales@pcandl.com

 

Service & Technical Support Hours

Monday - Thursday  830AM to 5PM

Fridays  830AM to 4PM

central time 

service@pcandl.com

 

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Celebrating our 23rd Anniversary

 

Copyright 2010 -  Printers, Computer & LANS  
 
7125 W. Tidwell Ste L-106  - Houston, TX 77092
1-800-473.7909  Houston 713.462.6474 - 
  sales@PCandL.com

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