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Kyocera
service from PC&L:
PC&L is a authorized Kyocera
Service Provider for the Ecosys line of printers and many of the
Kyocera Copystar digital
copier/printers. We have been servicing Kyocera printer for 18
years and have multiple certified Kyocera technicians.
Because we sell so many Kyocera printers, we service more printers and
have a large amount of parts on hand and more experience on the
Kyocera line. Our competitive rates and product knowledge
results in what we feel is the best service available for your Ecosys
printers. PC&L is a member of the Better Business Bureau and
has never had a compliant file against
us.
PC&L provides technical support for
all Kyocera printers and multi-function we sell if purchased from us.
Technical support is available Monday through Thursday from 0830 AM to 5
PM and Friday from 0830 to 4PM. Please call 800-473-7909 or in Houston
call 713-462-6474. You will need to have the serial number of
the machine needing support. This can normally be found under the
top cover on the right side or on the back lower left corner. Also please
the error code if the machine is displaying one.
If you have on on-site service or warranty
upgrade agreement purchased from PC&L please call the numbers above even
if service agreement is with a third party company
Not all suppliers of Kyocera Ecosys
printers provide service on the Ecosys printer line and most of the
internet only stores are not service authorized. Check your
source
before you buy. PC&L is a brick and mortar
Kyocera dealer with an internet presence.
PC&L provides on-site warranty and
post-warranty service on Kyocera Ecosys printers from our office in
Houston that spans east-west from Beaumont to San Antonio and north-south from Austin to
Galveston, TX.
Our Houston office offers depot repair service for all Ecosys printers
from anywhere in the U.S.. Average turn around time of 48 hours from
the time the printer is received to when
repaired and ready to ship out and all work in guaranteed.
PC&L offers on-site warranty service,
extended warranties upgrades, service agreements and T&M service
as needed in our service zone. We also offer depot repair
services that includes warranty service, extended warranties
upgrades, service agreements and T&M service as needed.
Please call 800.473.7909 (in Houston call 713.462.6474) to schedule
service or for contract price quotes.
Unlike many of Kyocera's copier dealers, PC&L
will service Kyocera Ecosys printers that were not purchased
from us.
On-site service for customers
outside our service zone:
On-site service and extended warranties
are available from Kyocera and
3rd party service providers for printers PC&L sells out of our
service zone. This information is shipped with each
printer and the end user has 30 days from the date of purchase to
upgrade or extended the warranty from 3rd party service providers and up to one year
from Kyocera but the warranty starts at the date the printer was
purchased.
Kyocera warranty
information and warranty upgrades:
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