Kyocera Ecosys Service & Warranty Information

Below we have listed the warranties for each Kyocera printer.  All information below was gathered from Kyocera documentation which we deem reliable and accurate to the best of our knowledge.  PC&L is not responsible for any inaccuracies.  We did have Kyocera review this information and that that time they said the information was accurate. The warranty is from Kyocera-Mita America and is their responsibility.  PC&L is an authorized Kyocera Service Center and we have been servicing Kyocera printers and copiers for 13 years but we only provide on-site service with in our service zone.

If you purchase a Kyocera printer from us and are outside our service zone we highly recommend you purchase a warranty upgrade from Kyocera or Service Net for your printer. Your local Kyocera or Copystar dealer more than likely will not perform any warranty work on printer they did not sell you and will bill you for their time and parts.  All this information is shipped with every printer we sell.  

Kyocera warranty information and warranty upgrades:

Kyocera Desktop Mono Laser Printers:

FS-820 (17PPM desktop printer), FS-920 (19PPM desktop printer)

FS-1020D  (21PPM desktop printer), FS-1030D (23 PPM desktop printer)

Standard Warranty:  1 year or 100,000 (which every comes first) parts and labor return to depot (to us). 

FS-1020D & FS-1030D The processing unit (contains the drum and developer) has a 3 year or 100,000 page parts warranty (labor not include after one year)

FS-820 & FS-920 The drum and developer have a 3 year or 100,000 page parts warranty (labor not include after one year)

Maximum Duty Cycle:  FS-1020D 15,000 printer per month, FS-1030D 15,000 printer per month

On-site Warranty Upgrades from Kyocera

Upgrade warranty to 1 year on-site  ..$129.00

Upgrade warranty to 3 years on site $299.00

Overnight Exchange Warranty Upgrades from Service Net (3rd party service company)

Upgrade warranty to 2 year overnight exchange  ..$199.00

Upgrade warranty to 3 year overnight exchange  ..$299.00

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FS-1920, FS-3820N & FS-3830 N (workgroup mono printers)

Standard Warranty:  1 year parts and labor return to depot up to 600,000 prints providing a maintenance kit is purchased at 300,000 pages.  Labor to install the kit is not included in the warranty.  If you purchase one of these models from PC&L and it is placed in service in the red area of our service zone then we upgrade the warranty to one year on-site. 

Maximum Duty Cycle:  125,000 prints per month FS-1920, FS-3820N.  175,000 prints per month FS-3830N

Ecosys Warranty of imaging system:  a-Si drum, developer and fuser unit 3 years or 300,000 prints.  After the first year labor to install in not covered under the warranty.  If a maintenance kit is installed every 300,000 prints the warranty is up to 1,800,000 prints during the 3 years from the purchase date. Labor to install the kit is not included in the warranty.

If you purchase one of these printers from us and are outside our service zone, it is recommended that you purchase an on-site warranty upgrade.

Upgrade warranty to 1 year on-site from Kyocera ..$129.00   

Upgrade warranty to 3 years on-site from Kyocera $299.00

Upgrade warranty to 2 years on-site from Service Net (3rd party)  ..$199.00  

Upgrade warranty to 3 years on-site from Service Net (3rd party)  ..$299.00  

All accessories on the printer must be included in Kyocera's warranty agreement:

PF-60  500 sheet feeder:  1yr $50.00   3yr $150.00  

DU-60  Duplexer unit:       1yr $50.00   3yr $150.00 

SO-60  Sorter/stacker:   1yr $100.00   3yr $300.00 

PF-8E IPH 2K Feeder     1 yr $50.00   3yr $150.00 

HS-8E  IPH Stacker       1yr $50.00   3yr $150.00 

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FS-C5020N & FS-C5030N Color Laser Printers

The FS-C5020N and FS-C5030N have a one-year warranty that is not a true on-site warranty.  Kyocera no longer provides on-site labor for any of their printers warranties.  PC&L does upgrade the warranty on this two models to on-site for one year if they are placed in service in our service zone.  If you purchase this printers from us and are outside our service zone, it is recommended that you purchase a on-site warranty upgrade.

Upgrade warranty to 2 years on-site Kyocera  ..$400.00   

Upgrade warranty to 3 years on-site Kyocera ...$800.00

Upgrade warranty to 2 years on-site from Service Net (3rd party)  ..$299.00  

Upgrade warranty to 3 years on-site from Service Net (3rd party)  ..$599.00     

All accessories on the printer must be included on Kyocera warranty agreements:

PF-60  500 sheet feeder:  3yr $150.00

DU-301  Duplexer unit:      3yr $150.00 

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FS-91x0DN & FS-95x0DN

 The FS-9120DN and FS-9520DN have a one-year warranty that is not a true on-site warranty.  Kyocera on longer provides on-site labor for any of their printers warranties.  PC&L does upgrade the warranty on this two models to on-site for one year if they are placed in service in our service zone.  If you purchase this printers from us and are outside our service zone, it is recommended that you purchase a on-site warranty upgrade.

Upgrade warranty to 2 years on-site from Kyocera ..$419.00   

Upgrade warranty to 3 years on-site from Kyocera...$838.00

Upgrade warranty 2 years to on-site from Service Net (3rd party) $379.00

Upgrade warranty 3 years to on-site from Service Net (3rd party) $589.00

This is for the printer only.  Any extra paper feeder or finisher/stacker would have to be added to the agreement (call for pricing). Any options for the FS-9120DN and FS-9520DN should only be installed by a technician who is certified on this printer.

FS-C8026N Color Laser Printer

The FS-C8026N has a one-year warranty that is not a true on-site warranty.  Kyocera no longer provides on-site labor for any of their printers warranties.  PC&L does upgrade the warranty on this two models to on-site for one year if the printer is placed in service in our service zone.  Kyocera does not offer nation wide service on this printer.  We only sell this printer in our service zone.  If are interested in this printer and are outside our service zone you should call a local Kyocera-Mita or Copystar dealer.

PC&L service zone for on-site warranty service covers from Beaumont, TX, north to Austin, TX, west to Laredo, TX and south to Corpus Christi as our service personnel are located in Houston and San Antonio, TX. 2 and 3 year on-site warranty upgrades are available in our service area for these models and is the same pricing as posted for the Kyocera warranty upgrades..

FS-820 & FS-920

FS-920

FS-1030D    

FS-1920, FS-3820N, FS-3830N

 IPH Configuration with PF-8E & HS-8E

FS-9520DN